Return Policy
Some of our garments feature well-loved heirloom textiles or vintage elements that have been hand-picked from across America. They include wear, distress, marks and other minor signs of a previous life well lived that adds to the natural patina and character of these one-of-a-kind pieces. These items are sold as is and wont be accepted as returns unless it’s deemed there is a fault with the manufacturing of any new elements.
All other products that aren’t from our one-of-a-kind selection can be happily returned or exchanged within 14 days of delivery.
Exchanges are on us. We’ll send you a prepaid return label at no charge.
Refunds are made to your original form of payment for the price of the items returned, minus a flat $8.95 return fee. This fee covers your prepaid return label and the time and care it takes us to receive, check and restock your return. It applies to every refunded return, including orders that shipped free. Original shipping charges are not refundable.
To start a return or exchange please visit our return center here. You’ll need your order number including the 0 (eg: 02334) and your email. Every request is reviewed by our studio team, and once it’s approved we’ll send your return label.
Any damaged returns that don’t pass our warehouse quality control protocol will not be refunded and shipped back at the customers expense.
We are not liable for lost packages once shipped.
All international customers are responsible for any import taxes and duties associated with their country. Any packages not collected by customer or sent back due to non-payment will be assed and refunded to the customer on return to sender minus any associated fees accumulated. Lost packages on return journey due to customer not accepting or paying import charges will not be refunded.
Sale items are considered final sale and are not eligible for return or exchange.